If an applicant is not supplied information within the prescribed time of 20 or 30 days or 24 hours, as the case may be, or is not satisfied with the information furnished to him or is aggrieved by a decision of the Designated Officer, may prefer an appeal to the Appellate Authority who is the administrative head of its immediate superior office within a period or thirty days from the date on which the time limit expires or receipt of such a decision.
The appellate authority of the public authority shall dispose of the appeal within a period of fifteen days after hearing the concerned parties to the appeal petition.
Complaints
There is no prescribed form for submission of complaint to the Information Commission. The application can be made on plain paper any time within 30 days from the date of expiry of the prescribed time limit for giving requested information.
The Commission is also empowered to receive any complaint after the expiry of the prescribed time limit if it deems the grounds shown in the petition of complaint to be reasonable.
The application should, however, have the name and complete postal address along with e-mail address and mobile phone number (if any) of the complainant. Even in cases where the information is sought electronically, the application should contain name and postal address of the applicant.
If any person is unable to submit a request to any Designated Officer either by reason that such an officer has not been appointed by the concerned public authority; or the Designated Officer has refused to accept his or her application or he has been refused access to any information requested by him under the RTI Act; or he has not been given a response to a request for information within the time limit specified in the Act; or he has been required to pay an amount of fee which he considers unreasonable; or he believes that he has been given incomplete, misleading or false information, he can make a complaint to the Information Commission.
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